Most Domestic orders ship within 1 business day of purchase. For International orders or freight shipments, please allow 2-3 business days. In all cases, tracking information will be emailed to you at the moment the shipping label is created. If you can't find it or have other questions about shipping & logistics, please email firstname.lastname@example.org.
Flat rate shipping costs are applicable within the contiguous 48 States (USA). These rates are clearly posted on each product page. For an International or custom quote (including Hawaii, PR, AK) please email email@example.com.
Every purchase made at www.tmraudio.com carries a full 45 day return policy**. If you purchased your product from us elsewhere, a standard 30 day term applies. If you're not happy with your purchase for any reason or if you've simply changed your mind... no problem. Simply ship it back for a full refund or exchange (minus S&H costs). If you have received an item that is defective in some way, we will make it right. Let us know - we will pay for return shipping and repair the item or refund 100% of your original purchase price. New items that have been opened will generally incur a 15% re-stocking fee.
** Items purchased on tmraudio.com using “Bread” financing are subject to a strict 30-day return window which begins from date of purchase.
Your satisfaction is our goal. Your feedback is always appreciated.
To prevent fraudulent purchases, we ask that you only ship to the payment method billing address or a PayPal verified address.
Complete the form below to get a return authorization.
For product support or technical questions, please email firstname.lastname@example.org.