Every used item we sell is rigorously inspected, expertly tested, carefully graded, and backed by our 100% Happiness Guarantee.

Yes, we are proud authorized partners of over 50 of Hi-Fi’s most premier brands. View our full list of brand partners here.

Every pre-owned cable we sell goes through a rigorous verification process, which includes visual and auditory inspections as well as electrical measurements and testing. When you shop our selection of hundreds of pre-owned cables, you will receive an authentic product, or we’ll give you 110% of your money back. That’s our promise to you.

We tend to be very conservative when applying a cosmetic "rating" to products. Virtually nothing is a 10/10 unless it is nearly new and looks factory fresh. Our 8/10 is what a lot of people might call "mint". Click here to read more about the very conservative cosmetic rating scale we use.

We recognize that part of the fun of used audio is the never-ending search for the next great deal. However, our prices are not necessarily the lowest you’ll find. Our customers want to receive a quality product that has been fully quality-assured and backed by a reputable dealer… even if it means they pay a little bit more than “bottom-barrel street prices.” We do our best to price fairly, and we generally operate on very thin margins - especially on used items. As such, not all prices are negotiable. That said, we will usually entertain reasonable offers.

Yes, trading is one of the best ways to upgrade your system affordably. To get started, simply complete our trade-in form.

Please include the item you’re interested in purchasing. Appraisals typically take 1–2 business days. We do not hold products without payment, so if you see something you love, buy it now—we can apply your trade credit after the fact to avoid missing out.

Absolutely. We welcome local customers to contact us to schedule a pick-up appointment once your purchase is complete. Our office hours are Monday through Friday; 8am - 5pm MST. We can also arrange in-home delivery in the Denver / Boulder area for a reasonable cost.

Every product we sell has undergone a rigorous testing protocol and is backed by our 30-day satisfaction-guaranteed return policy (when purchased at www.tmraudio.com), along with a 90-day warranty. In short, we want to make sure you are 100% satisfied with your purchase. If you have a question or problem about a product you've recently purchased, please contact our support team for assistance.

Every pre-owned product we offer carries a 30-day, satisfaction-guaranteed return policy unless stated otherwise in the product description.** Additionally, every pre-owned product purchased directly at www.tmraudio.com carries a 90-day warranty. During the 30-day return period, a return or exchange can be requested for any reason. If the product is defective in some way, TMR will cover all related shipping costs. Any returns initiated outside of product defects, the customer is responsible for all Shipping and Handling costs, and there will be a 5% restocking fee taken from the refunded amount. All return requests, with exception of any special orders, must be approved and a return authorization issued before return will be accepted. Special orders are final and will not be available for any return or refund. Basic troubleshooting measures require the cooperation of the customer and are expected to be carried out before a product is deemed “defective." During the 90-day warranty period, we will repair (at our expense) any products that are found to be defective. If we can not repair it, we will replace it with something comparable or issue a full refund. In no case is a customer authorized to send a defective unit to a 3rd party repair center without our consent, and we will not pay for any repairs that we do not perform.

For full details on our return policy, click here.