Shipping Times

Most Domestic orders ship within 1 business day of purchase. For International orders or freight shipments, please allow 2-3 business days. In all cases, tracking information will be emailed to you at the moment the shipping label is created. If you can't find it or have other questions about shipping & logistics, please email

Shipping Costs

Flat rate shipping costs are applicable within the contiguous 48 States (USA). These rates are clearly posted on each product page. For an International or custom quote (including Hawaii, PR, AK) please email


Every product purchased at is backed by a best-in-class 45 day satisfaction guaranteed return policy. If you purchased from us elsewhere, the return window is 30 days. In the event that you received a product that is shown to be defective or not as advertised, The Music Room will take responsibility for shipping arrangements and all shipping costs. Refunds for any other reason will not include shipping costs. Most products sold as "NEW" will be assessed a 15% re-stocking fee unless defective. For exceptions on a specific product, please ask prior to purchase. Complete the below form to get a return authorization. 

For product support or technical questions, please email